What makes the economy tick? Business. Particularly small business and more specifically, it is your business. What makes your business tick? What could you do with extra time if your technology operations were streamlined? Our passion is to provide managed services for companies so that they can focus on what makes them profitable.
Provide a positive impact to staff and budget. Monitor, maintain and secure technology investments. Save time and create operational efficiencies allowing the technology dollar to work harder and stretch farther. By using The KR Group’s optimization methodology staff time can be re-allocated to business critical projects, creating real value.
Comprehensive Platinum Services
• 24×7 network monitoring
• Patch management
• Help desk support / NOC
• Virtual CIO
• Quarterly Business Review
• Monthly network health report
• Priority response
• Discount on project work
• Pre-scheduled recurring support (onsite)
• Hardware / LOB support
• Anti-spam and message continuity
• Backup monitoring and management
• Equipment useful life monitoring
• Warranty and licensing monitoring
• Subject matter experts
Subject Matter Experts (SME)
Improve technology efficiency by using The KR Group’s subject matter experts to address all areas of the Managed Services Lifecycle.
SME’s will assist in designing solutions in:
• Disaster Recovery
The vCIO’s (Virtual Chief Information Officer) business and technology insight will help manage the scope and vision of the technology investment. KR Group’s vCIO’s design systems, providing answers to tough questions or simply participates as a sounding board to help prepare the annual IT plan.
Pre-scheduled Recurring Support
A reserved amount of time with KR Group’s vNA’s (Virtual Network Admin) to use in any way you see fit. Implementing updates, fixing issues or simply providing ONSITE tech support.